Protecting China's top agricultural brand YTO
At 4 o'clock in the morning, the black land of the Northern Wilderness began to liven up, with powerful and powerful roars from intelligent tractors of Dongfang Hong. They nervously and systematically began their day's work, using technology to protect the granaries of the great country.
The members of the China Yituo Service Team are also busy, safeguarding the increase in production and income of the black land.
Spanning 4000 kilometers
Protecting China's top agricultural brand
My name is Xi Mengliang, and I am a service staff member of China Yituo Datuo Company.
On April 20th, I received a notice and immediately rushed to Beidahuang for service.
Beidahuang Agricultural Reclamation Group is an extremely important grain production base in China, the first brand of agriculture in China, and enjoys the reputation of "ballast stone" for national food security. I was in Beitun City, Xinjiang, 4000 kilometers away from my destination. After receiving the notification, I immediately handed over my work and rushed to Heilongjiang to support the Northern Wilderness.
For the Dongfanghong service team, it is the heart and soul of every service team member to rush and think about the needs of users. Because homework season is the "earning season" for users, who spend money to buy a car and rely on these few decades to earn money, and their family's livelihood depends on this car. If the car breaks down, every day, every hour, and every minute is a loss for the user.
Entering the busy agricultural season, users often adopt a shift operation method of people and vehicles not stopping in order to seize the agricultural season. The vehicles are in a high load state for a long time, and once a malfunction occurs, they often face the situation of repairing as needed, or even rushing to repair overnight.
In late April in Northeast China, the temperature was still minus three or four degrees Celsius in the early morning, and vehicles were in the open field of the farm without warehouses or shelter. The site was windy and cold, and the maintenance environment was harsh. But I can't stop and immediately troubleshoot and determine the cause. I just want to quickly eliminate the problem and let users earn more money during the "earning season".
Nanny service
Guarding the Granary of Great Powers
My name is Zhang Shaohui, and I am a service staff member of China Yituo Da Tuo Company.
In order to provide the best service to users, my colleagues and I have formed a service team to provide nanny style services to safeguard the granary of the great country.
We have prepared a service plan in advance to anticipate various working conditions and malfunction issues that may occur with the tractor. During the spring plowing and sowing operations, everyone closely follows the pace of farmers, arrives at the work site early every morning at 3 or 4 o'clock, checks the status of the tractor in advance, and promptly solves any problems encountered to ensure that the "chain" does not fall off during the operation.
In order to gain a more intuitive understanding of the user's user experience and the working status of the tractor, I simply acted as the co pilot and galloped along with the driver on the vast black land.
During busy farming hours, homework is tight and tasks are heavy. In order not to affect the tractor's operating time, we use the time when the operator has lunch to maintain the tractor's condition.
Exchange sincerity for sincerity. Throughout the spring homework, the service team has always maintained close communication and contact with tractor users, doing a good job in service work, and practicing the service concept of "being a caring person for users" with personal experience. The local operator took our hand and praised us, saying, 'You are the best manufacturer service personnel I have ever seen.'.
I believe that in the future, more and more intelligent, highly automated, comfortable to drive, and easy to operate tractors from the Dongfanghong family will come into people's sight, galloping on the vast black land to safeguard the food security of our country.